![]() If you're an admin, you can try to reset your own password if you had already set up an alternate email address and a mobile phone number. If you're an admin and you want to enable password reset for your users, see Quickstart: Self-service password reset. Otherwise, the password reset form gives you the option to contact your admin. If the admin turned on the capability to let you to reset your own password, you will be able to reset your own password. If you're using a Microsoft account, go to.If you're using a work or school account, go to.Try to reset your own password by using the Self-Service Password Reset wizard: ![]() To fix this issue, do one of the following: ProblemĪ user or admin forgot his or her password and can't sign in to Office 365, Microsoft Azure, or Microsoft Intune. For more information about this change, read this blog post. Now I contacted PERN representative for assistance in this issue & he forward my call to administrator who mange these resources after telling the who scenario to administrator he checks everything & told me your ID doesn’t exist our record (also check deleted ID’s).Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. HEC representative told me to contact PERN (Pakistan Education & Research Network) which manages all these type of issues & resources on behalf of HEC. So, I contacted to my university for help & they told me to contact HEC (Higher Education Pakistan) which is my actual organization. I didn’t have any information about who is administrator. How is it possible when ID doesn't exist but system during signing it redirect me to password page? As per my knowledge during signing system check ID and password through database and if ID doesn’t exist it shows you an error “your ID doesn’t exist” I have contacted my administrator & he told me that your ID doesn't exist. You must contact your administrator to both reset your password and to check your organization's setup." " You can't reset your own password because password reset isn't properly set up for your organization. ![]() Now when I'm try to reset password it says ![]() Uploaded some important data on drive but after some weeks I forget password. Signup for office 365 through student ID and I got office 365(Online version only + 1 Tb Storage). Can someone technical expert helps me to sort this problem. ![]()
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